Saturday
Dec302017

Accessibility

West Hill United Church is committed to making its resources and facilities accessible to people with disabilities, their families and caregivers as well as providing equitable Sunday services and programs to all residents of the West Hill community. Our goal is to ensure that services and programs are provided in a manner that respects the dignity and independence of our customers with disabilities. Service animals are welcome at all locations and all locations are wheelchair accessible.

West Hill United Church complies with the Accessibility for Ontarians with Disabilities Act, 2005 and will provide reasonable accommodations upon request

Temporary Service Disruptions:

In the event of a planned service disruption to facilities, services or systems that are relied upon by persons with disabilities to access West Hill United’s services, events and programs, notice of the disruption shall be provided in advance (i.e. elevators, accessible restrooms). Notice will include information about the reason for the disruption, its anticipated duration and a description of alternative facilities, services or systems that may be available.

Notice may be given by posting the information in a conspicuous place on the church premises (i.e. on the door to the premises), on the church web site or by such other method as is reasonable under the circumstances.

In the event of an unexpected disruption, notice will be provided as soon as possible.

Availability of Documents:

Upon request by persons with disabilities, documents published by the West Hill United will be made available in large print or in alternate accessible formats.  

Feedback:

If there is something we can do to improve our accessibility services, please let us know. Feedback can be given in a variety of methods:

In person: Any staff member will accept feedback from a customer and will follow-up with a member of the Board of Directors.

In writing: Comment cards are available in the lobby and may be given to any staff member (administrator, music or choir director, minister)

By Telephone: (416) 282-8566

By Email: To our Administrator at westhillunited@gmail.com 

By Mail: Administrator

West Hill United Church

62 Orchard Park Drive

Toronto, ON

M1E 3T7